Create a PowerPoint Presentation to evaluate the use of the Deming Total Quality Management approach when applied in the healthcare setting and how the five high-reliability organization principles can be applied to healthcare organizations:
Define approach
Define principles
How can this methodology be used in healthcare
Your presentation should meet the following structural requirements:
Organized, using professional themes and transitions.
It should consist of nine slides, not including the title and reference slides.
Each slide must provide detailed speaker’s notes, with a minimum of 100 words per slide. Notes must draw from and cite relevant reference materials.
Provide support for your statements with in-text citations from a minimum of six scholarly articles. Two of these sources may be from the class readings, textbook, or lectures, but the other four must be external. The Saudi Digital Library is a good place to find these references.
Expert Solution Preview
Introduction:
Total Quality Management (TQM) is an approach that seeks to improve the quality of products and services by prioritizing customer satisfaction, reducing waste, and continuous improvement. TQM approach has been successfully applied in various fields, including the healthcare system. One of the most famous TQM approaches is the Deming Total Quality Management approach. This PowerPoint Presentation aims to evaluate the use of the Deming Total Quality Management approach when applied in the healthcare setting and how the five high-reliability organization principles can be applied to healthcare organizations.
1. Define approach:
The Deming Total Quality Management approach is named after W. Edwards Deming, who introduced the concept to Japanese manufacturers after World War II. The approach emphasizes the need for a cultural shift in an organization to embrace continuous improvement. Deming’s 14 Points emphasized quality improvement, which includes eliminating waste, improving communication and management, and fostering employee involvement and commitment.
2. Define principles:
The five high-reliability organization principles can be applied to healthcare organizations and include:
a) Preoccupation with Failure
b) Reluctance to Simplify
c) Sensitivity to Operations
d) Commitment to Resilience
e) Deference to Expertise
3. How can this methodology be used in healthcare:
The Deming Total Quality Management approach can be used in healthcare by enhancing processes and systems to improve the quality of care and patient outcomes. Healthcare organizations can ensure that patient safety is a top priority as part of their preoccupation with failure principle. There should also be a commitment to resilience, where healthcare providers are prepared to handle unpredictable situations. Expertise should be offered deference when implementing new processes and protocols.
Conclusion:
In conclusion, healthcare providers can utilize the Deming Total Quality Management approach to enhance the quality of care provided to patients. The five high-reliability organization principles can also be applied to healthcare organizations to create a culture of continuous improvement and safety. Through application of these principles, healthcare providers can achieve high levels of reliability that ensure safe and efficient delivery of healthcare services to patients.
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