Write a 5-7 page recommendation to senior leadership about steps the organization needs to take to resolve a patient safety issue that occurred. Include an explanation of why it is important to address the issue and the role the patient safety officer will play in helping to resolve the issue.
Alarming numbers of unnecessary patient deaths occur in U.S. hospitals and around the world. “Quality and patient safety in health care have been on the forefront of the public’s mind since the publication of the Institute of Medicine’s (IOM) seminal report, ‘To Err Is Human,’ in 1999” (Johnson, Haskell, & Barach, 2016, pg. xv). The literature supports revising systems and processes in an effort to narrow the difficult safety and quality gaps. Worldwide, issues of patient safety and patient-centered quality care drive health care reform. Current approaches are not adequate; patients remain at risk for needless harm.
Demonstrating a firm understanding of the various components of patient safety is fundamental to understanding health care quality, risk management, and patient safety overall.
For this first assessment, you will assume the role of a patient safety officer at your local hospital. You will analyze a patient safety issue that occurred and then prepare a five- to seven-page recommendation for senior leaders about why it is important to address the issue, along with your recommendations about how to address it. You will also need to detail the role you as the patient safety officer will play in helping the organization resolve the issue.
Reference
Johnson, J. K., Haskell, H. W., & Barach, P. R. (2016). Case studies in patient safety. Burlington, MA: Jones & Bartlett Learning.
Demonstration of Proficiency
By successfully completing this assessment, you will demonstrate your proficiency in the course competencies through the following assessment scoring guide criteria:
- Competency 1: Analyze the quality and performance improvement activities within the health care organization.
- Recommend evidence-based best practice tools and techniques to reduce or eliminate patient safety threats.
- Competency 3: Analyze the importance of patient safety in health care.
- Apply the health care safety imperative to a patient safety issue.
- Evaluate the risk to patients, employees, and the organization if patient safety threats are not addressed.
- Analyze regulatory agencies’ role and impact on organizations’ patient safety programs.
- Competency 4: Apply leadership strategies to quality improvement in a health care organization.
- Analyze the patient safety officer’s role in implementing patient safety plans.
- Competency 5: Communicate in a manner that is scholarly, professional, and respectful of the diversity, dignity, and integrity of others and is consistent with health care professionals.
- Write a clear, persuasive, organized recommendation plan that is generally free of errors and is reflective of professional communication in the health care field.
- Provide citations and title and reference pages that conform to APA style and format.
Preparation
To help prepare for successfully completing this assessment:
- Select one of the three scenarios from the Vila Health: Patient Safety simulation activity that interests you the most for further analysis in your assessment:
- Scenario 1: Patient Identification Error.
- Scenario 2: Medication Error.
- Scenario 3: HIPAA/Privacy Violation.
Instructions
For the scenario you selected, write a five- to seven-page recommendation for leadership that describes the safety threat, the importance of addressing the threat, and your recommendations for resolving it. Be sure to include all of these headings in your paper and to address all of the bullets underneath each heading:
- Potential threat to patient safety:
- Identify the issue you selected from the simulation activity as the potential safety threat.
- Describe the issue that occurred with sufficient detail so that leadership has a clear understanding of what happened.
- Implications of not addressing threat:
- Evaluate the risk to the organization if this issue is not addressed. In your evaluation, be sure to address all of the following:
- What does the health care safety imperative say about the issue?
- How does the health care safety imperative apply in this case?
- Which regulatory agency(ies) have oversight about the issue?
- What specifically do the regulation(s) state about the issue? For example, you might consider the Joint Commission’s national patient safety goals.
- What impact do regulatory agencies have on organizations’ patient safety programs?
- How do health care organizations incorporate regulatory agencies’ guidance when establishing reporting and investigation best practices?
- If the hospital fails to correct the threat, what are the potential consequences to patients, employees, and to the organization?
- Evaluate the risk to the organization if this issue is not addressed. In your evaluation, be sure to address all of the following:
- Patient safety officer’s role in effective implementation of patient safety plans:
- Explain the role patient safety officers assume in implementing patient safety plans in health care organizations.
- Clarify your responsibility and role as the patient safety officer in this specific instance.
- Provide one example from the literature to illustrate your points.
- Recommendations to reduce patient safety threat:
- Describe your five-point plan to reduce or eliminate this patient safety threat.
- What best practice tools or techniques does your plan include to reduce or eliminate these types of errors? Consider processes for responding, rounding, detecting, incident reporting, operational considerations, et cetera.
- Describe your five-point plan to reduce or eliminate this patient safety threat.
In a health care professional setting, recommendations to leadership would typically not be in APA format. As a result, your paper does not need to conform to APA format and style guidelines. It does, however, need to be clear, persuasive, organized, and well written without spelling, grammar, and/or punctuation errors. In addition, recommendations you write in a professional setting would be single-spaced. For the purpose of this assessment, however, please use double-spacing.
Also, health care is an evidence-based field. Your senior leaders will want to know the sources of your information, so be sure to include at least two peer-reviewed sources. You may use the suggested resources for this assessment. Your citations and references do need to conform to APA guidelines.
Additional Requirements
- Length: Your recommendation will be 5–7 double-spaced pages, not including title and reference pages.
- Font: Times New Roman, 12-point.
- APA Format: Your title and reference pages need to conform to APA format and style guidelines. The body of your paper does not need to conform to APA guidelines. Do make sure that it is clear, persuasive, organized, and well written, without grammatical, punctuation, or spelling errors. You also must cite your sources according to APA guidelines.
- Scoring Guide: Please review this assessment’s scoring guide to ensure you understand how your faculty member will evaluate your work.
Expert Solution Preview
To senior leadership,
It is critical that we address the patient safety issue that occurred in our hospital, as unnecessary patient deaths are an ongoing concern both in the United States and globally. Quality and patient safety have been at the forefront of the public’s mind for years, and it is our responsibility to take steps towards improving the situation.
As the patient safety officer, my role in resolving the issue is essential. I will work to evaluate the situation, analyze the potential risks, and develop a plan to address the threat. It is my duty to ensure that patient safety plans are effectively implemented to reduce or eliminate potential safety threats.
The patient safety issue we have identified is the misidentification of patients. This issue occurred when nurses failed to verify the identity of a patient before administering medication. This mistake resulted in an adverse event, which could have been prevented with proper identification procedures.
If this issue is not addressed, it could lead to harmful consequences for patients and the organization. The health care safety imperative demands strict adherence to patient identification procedures to ensure patient safety and avoid adverse events. Regulatory agencies, such as the Joint Commission, have oversight regarding patient identification and require strict adherence to national patient safety goals.
As the patient safety officer, my role in implementing patient safety plans is critical. I will be responsible for developing a five-point plan to reduce the patient safety threat and eliminate any further occurrences of misidentification. This plan includes best practice tools and techniques, such as incident reporting, response processes, operational considerations, and roundings.
In conclusion, it is critical that we address the patient safety issue that occurred in our hospital, specifically regarding misidentification of patients. As the patient safety officer, I recommend implementing a structured plan that focuses on patient identification procedures to ensure patient safety and avoid adverse events. By doing so, we can maintain our commitment to delivering exceptional care while minimizing potential risks.
Sincerely,
[Your name]
