According to McLaughlin and Olson
(2012), “a key component of effective operations is the ability to move
strategy to action” (pg. 13). Once a health care organization has a
strategy, it is then necessary to select the accurate assessment tool to
implement the strategy. Balance scorecards, strategy maps, and
dashboards are three organizational assessment tools that are used
frequently to move a strategy into action.
- Read the article, The balanced scorecard, strategy maps and dashboards: Why are they different? at the following link: http://www.cgma.org/magazine/2013/jul/20138186.html
- Identify two (2) issues from the list of top issues confronting
hospitals in 2016 published by the America College of Healthcare
- Then choose one (1) tool (balanced scorecard, strategy maps, or
dashboards) per selected issue and discuss (from a health care manager
perspective) how you would use that tool to minimize the selected issue.
McLaughlin, D. B., & Olson, J. R. (2012). Healthcare operations management (2nd ed.). Chicago, IL: Health Administration Press.
Expectations: 1 page, 3 cited sources from required reading.
American College of Healthcare Executives. (2016). Top issues confronting hospitals in 2016. Retrieved from https://www.ache.org/pubs/research/ceoissues.cfm
Cokins, G. (2013). The balanced scorecard, strategy maps and dashboards: Why are they different? Retrieved from http://www.cgma.org/magazine/2013/jul/20138186.html
Health Research & Educational Trust. (2014). Building a leadership team for the health care organization of the future. Retrieved from http://www.hpoe.org/Reports-HPOE/leadership-team-future-2014.pdf
Griner, P. (2017). Case study: On being transparent. Retrieved from http://www.ihi.org/education/IHIOpenSchool/resources/Documents/Participant_On%20Being%20Transparent.pdf
Nagy, J. (2016). Section 1. Organizational structure: An overview. Retrieved from http://ctb.ku.edu/en/table-of-contents/structure/organizational-structure/overview/main
Bayliss, J., Chin, G. & Pfingsten, M. (2016). Types of traditional organizational designs: Simple, functional & divisional designs. Retrieved from https://study.com/academy/lesson/types-of-organizational-structures-functional-divisional-matrix-team-network.html
Kash, B. A., Spaulding, A., Johnson, C. E., & Gamm, L. (2013).
Success factors for strategic change initiatives: a qualitative study of
healthcare administrators’ perspectives. Journal of Healthcare Management, 59(1), 65-81. doi: 10.1097/HMR.0b013e318276faf8
Schyve, P.M. (2009). Leadership in healthcare organizations: A guide to joint commission leadership standards. Retrieved from
Expert Solution Preview
Effective operations require the transformation of strategy into action. To successfully implement strategy, assessment tools such as balance scorecards, strategy maps, and dashboards prove useful. In this assignment, we’ll explore how healthcare organizations can use these tools to minimize issues facing hospitals in 2016, according to the American College of Healthcare Executives.
Q: What is the purpose of the assignment mentioned in the content?
A: The purpose of the assignment is to explore how healthcare organizations can use balance scorecards, strategy maps, and dashboards to minimize issues facing hospitals.
Q: What are the three organizational assessment tools that can transform strategy into action?
A: The three organizational assessment tools that can transform strategy into action are balance scorecards, strategy maps, and dashboards.
Q: What two issues facing hospitals in 2016 were identified by the American College of Healthcare Executives in the assignment?
A: The two issues facing hospitals in 2016 identified by the American College of Healthcare Executives are: (1) financial sustainability, and (2) patient safety and quality.
Q: How can healthcare organizations use the identified tools to minimize the selected issues?
A: To minimize financial sustainability concerns, healthcare organizations can use balance scorecards to track and measure financial performance and identify areas needing improvement. To minimize patient safety and quality concerns, healthcare organizations can use strategy maps to define goals and objectives, align individual responsibilities, and monitor performance in real-time through dashboards.