Rasmussen College Intake Packet for New Patients Letter Writing Task & Presentation

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Introduction:
As a health services manager, you have been tasked with creating an intake packet for new patients that will establish patient trust. This packet will be disseminated to all hospital employees through an email, and a PowerPoint presentation reviewing the packet details will be posted on the hospital’s website to inform patients. Additionally, you are required to create a new patient letter in a business letter format, including reasons why each part of the packet is included and the importance of ethics. This assignment will enable students to demonstrate their competencies in evaluating legal and ethical implications for individuals and populations, assessing current ethical and legal principles in healthcare practice, and analyzing ethical and legal dilemmas that healthcare workers may encounter in the medical field.

Answer:

Part 1: Intake Packet

Creating the New Patient Letter in a business letter format is essential to establish clear communication between the hospital and patients. The letter should be written in simple language, easy to understand, and include all the relevant information a new patient would need to have. The following are the key elements that must be included:

1. Explain the importance of ethics: In the New Patient Letter, it’s essential to stress the importance of ethics in healthcare. The letter should include an explanation about the hospital’s commitment to ethical principles and how it will always prioritise patient care over financial gain.

2. Explain why each part of the packet is included and how the packet is to be used: The New Patient Letter should explain why each part of the intake packet is included and how it is to be used. Each section should be clearly defined and described in a way that’s easy to understand. This will help the patients to fill out the form accurately, and they will know what to expect from each section.

3. Include a HIPAA/Confidentiality statement and a Privacy Pledge: One of the most crucial aspects of the intake packet is patient confidentiality. The New Patient Letter must include a statement about HIPAA and the confidentiality of the patient’s information. Also, a Privacy Pledge should be included, which ensures patients that their information will not be disclosed to anyone without their permission.

4. Add a line at the bottom of the form for the patient to sign acknowledging receipt: A line should be added at the bottom of the form for the patient’s signature, acknowledging receipt of the packet. This is vital as it indicates that the patient received and understood the contents of the packet.

Part 2: PowerPoint

Creating a 10-slide PowerPoint presentation explaining the various elements of the new patient intake packet requires careful consideration. The following are the key points that should be covered:

1. Importance of ethics in healthcare.

2. Description of each section of the packet and how to fill it out accurately.

3. Patient confidentiality and the hospital’s commitment to HIPAA.

4. Privacy Pledge.

5. Acknowledgment of the patient’s receipt of the packet.

Students should use the notes section to expand on each slide’s key points, providing further details as required.

Part 3: Email

The email sent to all the hospital employees should be clear, concise, and to the point. The following are some points to consider:

1. Explain why the new patient packet is important.

2. Outline what the packet includes.

3. Highlight the importance of confidentiality and patient privacy.

4. Encourage hospital employees to promote the packet to new patients.

The email should be easy to understand and encourage hospital employees to spread the message to new patients.