Create a PowerPoint Presentation to evaluate the use of the Deming Total Quality Management approach when applied in the healthcare setting and how the five high-reliability organization principles can be applied to healthcare organizations:
Define approach
Define principles
How can this methodology be used in healthcare
Your presentation should meet the following structural requirements:
Organized, using professional themes and transitions.
It should consist of nine slides, not including the title and reference slides.
Each slide must provide detailed speaker’s notes, with a minimum of 100 words per slide. Notes must draw from and cite relevant reference materials.
Provide support for your statements with in-text citations from a minimum of six scholarly articles. Two of these sources may be from the class readings, textbook, or lectures, but the other four must be external. The Saudi Digital Library is a good place to find these references.
Expert Solution Preview
Introduction: The Deming Total Quality Management approach is a systematic method for improving the quality of products and services within organizations. Healthcare organizations can benefit from this approach by enhancing patient care and safety. In addition, applying the five high-reliability organization principles can create a culture of continuous improvement and achieve zero harm to patients.
Define approach:
The Deming Total Quality Management approach is a management philosophy that focuses on continuous improvement, customer satisfaction, and employee involvement. It is based on four primary principles, namely Plan-Do-Check-Act (PDCA) cycle, customer focus, continuous improvement, and involvement of people. The approach emphasizes that quality is everyone’s responsibility, and factors such as process, technology, and training must be considered to achieve quality outcomes.
Define principles:
The five high-reliability organization principles are preoccupation with failure, reluctance to simplify, sensitivity to operations, commitment to resilience, and deference to expertise. These principles are based on the recognition that healthcare is a high-risk industry that requires a safety culture to mitigate patient harm.
How can this methodology be used in healthcare:
The Deming Total Quality Management approach can be applied in healthcare by focusing on improving processes, reducing waste, and enhancing patient satisfaction. By applying the PDCA cycle, healthcare organizations can identify areas for improvement, implement changes, and monitor the results. The customer focus principle can be achieved by involving patients and families in care decisions, gathering feedback, and using data to improve patient outcomes. Applying the high-reliability organization principles can lead to a culture of safety, where individuals are encouraged to speak up about potential issues and where systems are designed to prevent errors.
Conclusion:
In conclusion, the Deming Total Quality Management approach and the five high-reliability organization principles can be applied in healthcare to improve patient care and safety. By implementing these principles, healthcare organizations can create a culture of continuous improvement and enhance the overall quality of care provided.
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