DDHA 8450 week 3 Applying Methods of Process Improvement to Improve Productivity

Consider the following scenario: Terry is a senior histology lab technician at a large urban hospital. He is responsible for overseeing a team of six junior technicians to process samples for testing. Recently, the hospital has introduced a new process whereby the senior histology lab technician must visually accept and approve the findings of the […]

Monitoring Productivity Standards

The Director of HIM has been receiving calls from customers concerning late response to the Release of Information (ROI) requests. You are the supervisor who has been tasked to investigate the problem. Using the raw data below on the number of requests completed by each specialist for a month, compile the data utilizing a quality […]